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This course highlights the importance of what's referred to as soft skills. Soft skills are qualities and behaviours that you simply possess similar to sensible communication skills, creativity, problem solving skills etc. they're temperament traits that you'll cultivate, grow and remodel over time.
Over 2 weeks, you may discover however the utilization of effective communication is of crucial business importance. It allows a corporation to be able to sustain and any develop their business, whether or not that be through worker retention or consumer acquisition. Having good communication skills conjointly offers you the chance to develop the foremost meaningful and authentic relationships with others.
the abilities and lessons you will learn on this course are checked out within the context of a work environment. However, it's necessary to recollect that every one of those skills are transferable and that we encourage you to place them into apply once and wherever you'll. Here are some examples where you can use your communication skills:
interpersonal relationships
your work environment
any area of personal growth, whether that’s internships, any education or charitable endeavours.
This week, you’ll specialize in finding out however you like to communicate and explore the array of communication platforms obtainable to you. you may bring these 2 ideas along to form an understanding of wherever your areas for growth lie once communicating in a very skilled context.
Next week, you’ll turn on your findings by applying this information to professional situations. this may assist you establish real ways that you simply can use to boost the method you communicate. At the end of this course, you will create a communications development plan that you'll use over future 3 months and beyond.
Everything you will learn during this course will assist you to cultivate acutely aware communication skills which implies being more present and mindful when communicating.
Course map and learning outcomes
This course map provides a fast summary of the 2 weeks ahead.
each week of this course is centred around learning outcomes: statements that categorical what it's you may be higher able to handle the tip of the course. they're a helpful method of checking on however you’re progressing. you can revisit steps as you progress through the course in order that you are feeling confident you’re meeting the educational outcomes. As you're operating through the steps and activities, you may need to refer back to this step to check your progress against the learning outcomes.
Week one covers the subsequent learning outcomes:
identify your personal communication style.
Explore completely different communication platforms.
reflect on whether or not your communication is aligned to your goals.
Week two covers the following learning outcomes:
Apply your communication style within the workplace.
engage in difficult conversations with positive outcomes.
reflect on your personal style and technique.
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